Skip to content
← Back to home

Dalia Medical Disclaimer

Last updated: May 8, 2026 Version: 1.0.0 Canonical URL: https://www.usedalia.com/en/medical-disclaimer

This document is an integral part of Dalia's Privacy Policy and Terms of Service. Its content is binding for everyone who uses the Dalia application developed by Cavexo LLC.

1. Read this before using Dalia

If you make health decisions based on what Dalia shows you without first consulting your medical team, you are taking on a risk that this app cannot prevent or correct.

Take two minutes to read this notice in full. Diabetes and related metabolic conditions are serious illnesses; an error in insulin dosing, in medication adjustment, or in interpreting a glucose reading can have severe or fatal consequences.

If after reading this notice you do not agree with its terms, do not use the app.

2. What Dalia is

Dalia is an educational tool for metabolic and nutritional self-tracking. It is designed to help you:

  • Log meals, glucose, insulin, and exercise
  • Visualize patterns across days, weeks, and months
  • Estimate the glycemic load and macronutrients of your meals
  • Receive AI-generated daily narratives about your trends

Dalia integrates your information with data from Apple Health and, optionally, compatible continuous glucose monitors (CGM). Estimates are computed with local algorithms and, when you request them, with external AI models (Google Cloud Vertex AI Gemini and xAI Grok).

3. What Dalia is NOT

This section is the most important. Read it slowly.

3.1 Dalia is not a medical device

Dalia is not classified, registered, or authorized as a medical device or medical software (Software as a Medical Device — SaMD) by:

  • the U.S. Food and Drug Administration (FDA)
  • the CE Marking under the EU Medical Devices Regulation 2017/745
  • COFEPRIS (Mexico)
  • ANMAT (Argentina)
  • ANVISA (Brazil)
  • the TGA (Australian Register of Therapeutic Goods)
  • the MHRA (United Kingdom)
  • Health Canada
  • the PMDA (Japan)
  • nor any other equivalent regulatory authority in any other jurisdiction

3.2 Dalia does not diagnose

The numbers, charts, insights, alerts, and messages Dalia shows do not constitute a medical diagnosis. Clinical interpretation of your data requires a healthcare professional who knows your full medical history, your medications, your comorbidities, and your context.

3.3 Dalia does not treat, prescribe, or adjust treatment

Dalia does not recommend insulin doses, drugs, supplements, specific diets, exercise plans, psychological interventions, or therapies.

If the app suggests "a smaller portion would have had less impact" or "your glucose stayed in range for more hours on Tuesday," these are educational observations, not prescriptions or clinical instructions.

3.4 Dalia does not replace your doctor

The app does not replace:

  • your treating physician (endocrinologist, family doctor, internist, gynecologist)
  • your diabetes educator
  • your registered dietitian or nutritionist
  • your psychologist or psychiatrist
  • your nursing team
  • emergency services
  • any other healthcare professional involved in your care plan

3.5 Dalia does not measure vital signs with iPhone sensors

Dalia does not measure glucose, blood pressure, blood oxygen, temperature, heart rate, breathing rate, or any other vital sign using iPhone sensors. The data it displays comes from:

  • Your manual entry
  • Apple Health (data that you or compatible devices have placed there)
  • LibreView (Abbott FreeStyle Libre) if you connect your account
  • Nightscout if you connect your instance
  • Open Food Facts (public nutritional information by barcode)

This is intentional and complies with Apple guideline 1.4.1, which prohibits apps from claiming to measure vital signs using the phone's own sensors.

3.6 Dalia is not a real-time alerting system

Dalia does not send automatic real-time alerts when glucose values are dangerous. Do not rely on Dalia to be warned of hypoglycemia or hyperglycemia. For real-time alerts, use the official system of your CGM or your connected glucometer, configured according to your medical team's instructions.

4. Non-negotiable golden rules

You agree to and commit to respecting the following rules while using Dalia:

Rule 1 — Treatment

Do not modify your medication, insulin doses, meal plan, exercise plan, or any other therapeutic intervention based solely on what Dalia shows. Consult your treating physician first.

Rule 2 — Hypoglycemia and hyperglycemia

In the presence of symptoms of hypoglycemia (tremor, sweating, dizziness, blurred vision, sudden intense hunger, confusion, irritability, weakness, loss of consciousness) or severe hyperglycemia (extreme thirst, frequent urination, marked fatigue, fruity breath, abdominal pain, vomiting, difficulty breathing):

  1. Follow your medical emergency plan (juice, glucagon, rapid insulin, hydration, per your plan)
  2. Call local emergency services:
    • United States / Canada: 911
    • European Union: 112
    • United Kingdom: 999 or 112
    • Mexico: 911
    • Argentina: 107 (SAME)
    • Brazil: 192 (SAMU)
    • Chile: 131 (SAMU)
    • Colombia: 123
    • Australia: 000
    • Or your local emergency number
  3. Do not wait for the app to confirm what is happening. The app may not have your most recent data, may have calculation errors, or may not accurately reflect your state.

Rule 3 — Pregnancy and breastfeeding

If you are pregnant, planning to become pregnant, or breastfeeding, your metabolic management requires continuous medical supervision. Dalia can accompany you in logging, but does not replace your obstetrician or your gestational diabetes team. Dosing and dietary decisions during pregnancy must be made exclusively with your medical team.

Rule 4 — Children and adolescents

Pediatric diabetes always requires supervision from a pediatric endocrinologist or another professional with specific training. Use of Dalia by adolescents (13–17 years) requires documented parental consent and does not replace regular clinical visits.

Children under 13 must not use Dalia under any circumstances.

Rule 5 — AI estimates

AI-generated estimates (glycemic load, macros, daily insights) may contain errors. The language and vision models used:

  • May misinterpret the amount of food in a photo
  • May confuse ingredients (for example, whole milk vs. skim, whole-grain bread vs. white)
  • May generate plausible but incorrect narratives ("hallucinations")
  • Do not know your medical history, allergies, or drug interactions
  • Do not incorporate factors such as time of day, recent exercise, stress, sleep, or medication

Always verify the values before making decisions.

Rule 6 — Third-party glucose data

Data from Apple Health, LibreView/Abbott, or Nightscout depends on the accuracy of those systems:

  • CGM sensor calibration errors are reflected in Dalia without correction
  • Sync delays may cause you to see "old" glucose readings
  • Temporary loss of LibreView or Nightscout connection may cause gaps
  • Manual entry errors also propagate

Always cross-check Dalia's information with the original device (CGM, glucometer) and with your medical plan before acting.

Rule 7 — Do not use Dalia as your only source

Do not base critical decisions (administering rapid insulin, adjusting an insulin pump, deciding to eat sugar, deciding whether to go to the hospital) solely on Dalia. Cross-check with:

  • Your calibration glucometer
  • Your CGM directly (not through Dalia)
  • Your personalized medical plan
  • Your medical team whenever in doubt

Rule 8 — Do not use Dalia for third parties

Dalia is designed for individual use. It is not a tool for caregivers, family members, or healthcare professionals to manage another person's data. If you need to support someone with diabetes, clinical decisions must be made with their medical team, not based on what Dalia shows.

Rule 9 — Maintain your treatment plan

Dalia's features (reminders, insights, challenges) complement your treatment plan; they do not replace it. Continue your regular medical visits, lab tests (HbA1c, lipid profile, kidney function), and your ophthalmological and podiatric checkups as instructed.

5. When NOT to use Dalia

Do not use Dalia for support in the following situations; seek direct medical attention:

5.1 Glycemic emergencies

  • Acute hypoglycemia episodes (especially with loss of consciousness or seizures)
  • Severe hyperglycemia with symptoms (extreme thirst, vomiting, fruity breath)
  • Suspected or confirmed diabetic ketoacidosis (DKA)
  • Hyperosmolar hyperglycemic state (HHS)
  • Hypoglycemia in young children
  • Any situation where you cannot make decisions clearly

5.2 Other medical emergencies

  • Chest pain, jaw pain, left arm pain (possible heart attack)
  • Sudden weakness, difficulty speaking, facial drooping (possible stroke)
  • Seizures of any origin
  • Severe allergic reactions (anaphylaxis)
  • Thoughts of harming yourself or others
  • Any sudden and severe pain
  • Loss of consciousness

5.3 Diagnoses in progress

  • Newly diagnosed diabetes without an assigned medical team
  • Recently prescribed insulin regimen changes (the first days require special supervision)
  • Suspected acute complications (sudden blurred vision or vision loss, chest pain, altered mental state)

6. Known technical limitations

For transparency, we inform you of known technical limitations:

6.1 AI and image analysis

  • Photos with low light, partial framing, or multiple foods may produce imprecise estimates
  • Culturally regional cuisines (Latin American, Asian, African, Mediterranean) may be identified with lower accuracy
  • Beverages, sauces, oils, and dressings are particularly hard to quantify visually
  • Models can confuse visually similar but nutritionally distinct foods
  • Portions may be under- or overestimated based on the photo angle and the presence of size references

6.2 Glycemic load and nutritional estimates

  • Glycemic index values are based on scientific literature for healthy adults under controlled conditions
  • Your individual response may vary significantly based on your physiology, time of day, recent activity, prior sleep, stress, medication, and combination with other foods
  • People with insulin resistance, gastroparesis, or bariatric surgery may have atypical responses

6.3 Data synchronization

  • Synchronization with LibreView, Nightscout, or Apple Health may experience delays, losses, or duplications
  • If you detect inconsistencies, refresh manually and consult the original source directly
  • In case of connectivity loss, data will sync once restored, but in the meantime there may be gaps

6.4 Availability

  • The app and AI services may experience temporary outages due to maintenance, cloud provider failures, or external API changes
  • The integration with LibreView relies on an API not officially documented by Abbott; it may stop working without notice
  • Do not rely on Dalia for critical alerts (Dalia does not send real-time glucose alerts)

6.5 Language and localization

  • The app is available in Spanish and English
  • AI models may perform better in English than in other languages
  • Some unit conversions (mg/dL ↔ mmol/L) or measurement conversions (oz ↔ g) may have small rounding errors

7. AI-generated data

When you accept the AI consent during onboarding, you authorize Dalia to send certain data to:

  • Google Cloud Vertex AI (Gemini model) for food photo analysis
  • xAI (Grok model) for daily narrative generation

Outputs generated by these models:

  • Are probabilistic estimates, not measurements
  • May contain errors or inaccuracies
  • Should not be interpreted as medical recommendations
  • Should not be used as the sole basis for clinical decisions
  • May vary from one invocation to the next for the same input

Each insight, narrative, or figure produced by AI in Dalia includes a reminder note about its estimative nature.

You can disable the use of AI at any time from Settings → Privacy and security → AI Analysis, without losing access to the rest of the app (manual logging, HealthKit/CGM import, local charts and metrics).

8. Your responsibility as a user

By using Dalia you confirm that:

  • You have read this medical notice in full
  • You understand that Dalia is not a medical device
  • You have access to a medical team that supervises your condition (or you accept the risk of not having one)
  • You will verify estimates before making decisions that affect your health
  • You will call emergency services in the event of acute events without waiting for the app
  • You will not use the app as a substitute for regular consultations
  • You will maintain the treatment plan prescribed by your doctor
  • You will not make critical decisions based solely on what Dalia shows
  • You will cross-check data with the original source (CGM, glucometer, medical plan) when in doubt
  • You will report any unusual app behavior to support@usedalia.com

9. If you have made decisions based on Dalia and something went wrong

If you believe you have experienced an adverse event related to using Dalia:

  1. Seek immediate medical attention if the situation requires it. That is always the priority.
  2. Once stable, report it to support@usedalia.com with as much detail as possible:
    • What happened
    • What the app was showing at the time (screenshots if you have them)
    • What decision you made based on the app
    • What consequences you experienced
  3. Consider reporting the event to your national regulatory authority if you think it appropriate:

Cavexo LLC takes any adverse event report seriously, even though the app is not a medical device or regulated as such. We will contact you within 72 hours of receiving the report.

10. Healthcare professionals

If you are a healthcare professional (physician, diabetes educator, nutritionist, nurse, pharmacist) and you are considering recommending Dalia to your patients:

  • Dalia can be useful as a complementary tool for education and self-tracking
  • It is not a substitute for structured diabetes education or clinical follow-up
  • It is not a certified clinical tool for professional use
  • We do not sign Business Associate Agreements (BAA) under HIPAA, or equivalents in other jurisdictions, because the app is not designed as a clinical tool
  • AI estimates may contain errors; instruct your patients on rule 7 (do not use as sole source)
  • We do not endorse or recommend the use of Dalia for clinical research protocols

If you have technical questions about how Dalia processes data, contact us at support@usedalia.com.

11. Acceptance

By installing and using Dalia, you confirm that you have read and accepted this Medical Disclaimer, along with the Privacy Policy and Terms of Service.

Acceptance is recorded explicitly during onboarding through an active mechanism (an "I understand and continue" button after a screen dedicated to the medical notice).

If you do not agree with the terms of this Disclaimer, do not use the app. You can uninstall it from iOS Settings at any time.

12. Changes to this Disclaimer

If we publish a material new version of this Medical Disclaimer, we will notify you in the app at least 30 days in advance and will ask for fresh acknowledgment before you continue using the app. Version history is kept at https://www.usedalia.com/medical-disclaimer/history.

13. Contact

Cavexo LLC

Subject Email
General support and adverse-event reports support@usedalia.com (subject "Adverse event")
Legal matters legal@usedalia.com
Privacy privacy@usedalia.com
Security vulnerabilities security@usedalia.com

Website: https://www.usedalia.com Mailing address: [Cavexo LLC address to be completed]

Version 1.0.0 — In effect since May 8, 2026 Cavexo LLC

Related documents